About Customer Support Unit
Customer Support Unit is an independent customer support information service based in Manchester, United Kingdom. We help people who send money abroad or exchange currency get through to the right support, understand the process and know what to do when something goes wrong.
Call +44 800 066 8044Independent and transparent
We are not affiliated with, endorsed by or acting on behalf of any money transfer provider. We say so on every page.
Call-first help
Most issues are solved faster on the phone. Our UK line is answered by real people, charged at your standard network rate.
Built for UK customers
Guidance written around UK consumer rights, the FCA and the Financial Ombudsman Service.
Clear about what we do
We help you prepare, find the right route and understand your options. We never ask for full card details or passwords.
Who runs this service
Customer Support Unit is operated by a small customer service team in Manchester. Our advisers have worked in UK contact centres for banking, telecoms and payments, and the site is maintained by the same team that answers the phone.
What we do not do
- We do not send, hold, exchange or process money.
- We do not provide regulated financial advice.
- We do not represent or answer calls on behalf of any named provider.
- We never ask for full card numbers, PINs, passwords or one-time passcodes.
Contact us
Phone +44 800 066 8044, email hello@customersupportunit.store, or use our contact page.